Frequently asked questions.
Q: Why should I choose Kopfmann?
A: Kopfmann offers the largest selection of styles, colors and custom fabrications available to you. We can supply tops to your specifications or install to assure your tops have a proper fit.
Q: Was is the procedure to order laminate or solid surface tops?
A: If your order is for pick or delivery only, we require a drawing with edge design, color and exact dimensions. Email or stop by for pricing.
If your order is to be installed by Kopfmann, the following steps outline the install process:
1.) Customer provides rough drawing with edge design, color and approximate dimensions.
2.) Pricing is approved and job is measured.
3.) Installation date scheduled.
4.) Installation completed and happy customer!
Q: How do I arrange the payment for a countertop?
A: Since all products are made to order, we require full payment upfront.
Q: What lead-times can I expect?
A: Delivery or Pick Up, typically 1-2 weeks.
A: Installation, 2-4 weeks from measure.
A: Some colors or edges may affect these lead-times.